Our Products

Queue Management System

overview

Discover the World's Most Intelligent Queue Management System

Seehash’s queue management software helps you organize your waiting lines by providing visitors with an ordering method based on the principle of “first in first out”, prescheduled appointments, and more.

The system provides an intuitive & friendly user interface to manage lines and call customers forward, and useful tools to control the level of service and generate performance statistics.

It helps you to organize your lines and enforces business rules – appointments, priorities and so forth. It reduces your queue length, as well as perceived and actual wait times thus improving customer satisfaction. In addition, it also entertains waiting customers with integrated digital signage.

Sectors

The features include

  • Decision-Workflow
    Manage the workflow

    Reorganize waiting list & distribute work between staff.

  • Performance-Reports
    Track performance

    Identify and resolve most common issues before they rise.

  • data-gathering
    Gather data

    Where did visitors hear about you? What is their name, age, sex or email?

  • Offer-Entry
    Offer personal service

    Serve customers based on their individual history and touchpoints.

  • ID-Address-Proofs-visible-only-to-ADMIN
    Service metrics

    Foot traffic, wait & service times, number of walk-outs.

  • Staffing-Simplified
    Visitor insights

    Reasons of visit, visitor data, and segmentations.

  • Employee
    Employee performance

    Individual performance, time allocation, workload distribution.

  • Online-ticket-history-URL
    History log

    Detailed record of each visitor and interaction.

  • Time-tracking
    Real-time overview

    Just log in and see what is going on right now!

  • Notifications-2
    Notifications

    Know when wait times get long & your help is needed.

  • Email-templates
    E-mail delivery

    Reports delivered to your inbox for weekly meeting.

  • Data-Export
    Export

    Export into Excel and take a deeper dive.

Benefits to bank on

Our clients are able to increase end-user productivity without sacrificing usability.

  • Engage with visitors

    Seehash queuing solution takes care of your visitors on site through all service touchpoints. Greet, inform, serve and gather data for Service Intelligence.

  • Greet, Sign-in, Gather data

    Make your visitors engage and sign-in for service once they arrive or at the moment of their choice.Let visitors tell you who they are and why they came in for.

  • Inform and Guide Visitors

    Set up one or more TVs in the waiting area. Make sure all your guests are effortlessly informed about their status and notified when it is their turn.

  • Offer Personal Service

    Break the ice and greet your visitors by name. Our system gives your staff the information of why the visitor came in and lets them focus on providing great service.

Stop wasting time and money on technology. Let’s get started

Delivery

Transform your technology by focusing on 3 key areas

  • eTender-Portal

    Virtual Queue Management System

    Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

  • Single-Integrated-System

    Linear Queuing System

    This ticketless, single line queuing system is a cost effective way to manage queues in the fairest and fastest way at retail and pharmacy check-outs.

  • SIMPLIFY-FEEDBACK-AND-APPROVAL

    Mobile Queuing System

    Take a step forward with Seehash queuing app. This take-a ticket solution eliminates crowded service areas and optimizes customer flow by allowing customers to join a queue before they arrive.

Expertise

About Us

  • With Slashqueue, you can focus on running your business instead of overseeing long lines.
  • If you have customer lines, or long wait times, or complaining customers – Slashqueue can help your organization.
  • Slashqueue provides your customers with quick access to your service without standing in line. With our queue management platform, you will shorten on-site wait times up to 96%.
  • Slashqueue equips your business with the data that you could use to improve your customer service.
  • Our real-time reports provide data for critical decision-making, such as anticipating peak periods to optimizing staff productivity.
  • Slashqueue enables your staff to deliver optimal service, manage lines, and much more. Slashqueue facilitates communication between your staff and customers.
  • With this customer communication in place, your organization could reduce no-shows by 30%. Likewise, automated surveys collect real-time feedback – providing valuable insight to identify procedural enhancements and drive improvement to customer services.
Queue-Management-System
Customers stories