industry

Service Person Tracking

overview

Field Sales Rep Visibility and Accountability

Track and manage sales reps out in the field. Turn your employees’ iPads, iPhones, Android, or any feature phones into a cutting edge mobile-workforce management tool. Set up geofences around customer sites to track and verify sale visits. Automate operations and lead dispatch using event-triggered workflow involving people, place, and time.

Sectors

Manage Field Teams

  • Attendance-Vital-Stats

    Attendance & Vital Stats

    Improvement in productivity starts with accurate recording of all activities from start day to end day

  • Task-Planner-Visit-Alerts

    Task Planner & Visit Alerts

    Assigning tasks to employee closest to client location boosts the total number of clients served each day

  • Places-Geographical-Reach

    Places & Geographical Reach

    Knowing the location of each customer on map helps in catering more customers with less travel

  • Mobile-Reporting-Form-Builder

    Mobile Reporting & Form Builder

    Instant reporting about work done at customer location gives managers the power of actionable information

  • Order-Booking-Analytics

    Order Booking & Analytics

    Real-time updates about what is selling on field helps companies better plan product inventory, pricing and delivery

  • Day-Closure-Reports

    Day Closure & Reports

    Why waste time in consolidating manual paper-based reports when it can be automated at click of a button

  • Leave-Application-Approval

    Leave Application & Approval

    No. of employees available for the job today helps in optimum utilization of the available resources

  • Check-Out-Scheduled-Reports

    Check Out & Scheduled Reports

    No. of employees available for the job today helps in optimum utilization of the available resources

  • Offline-Mode-1

    Offline Mode

    Just check one email at the end of the day and know all that was good today, all that needs improvement tomorrow

Benefits to bank on

Automate Sales Operations Using Smart Workflows

  • Visibility and Accountability

    Track and manage sales reps out in the field. Turn your employees’ iPads, iPhones, Android, or any feature phones into a cutting edge mobile-workforce management tool. Set up geofences around customer sites to track and verify sale visits. Automate operations and lead dispatch using event-triggered workflow involving people, place, and time.

  • Smart Workflows

    Automate sales operations and monitor field activities using customizable IFTTT (If-this-then-that) rules engine. Generate real-time alerts, notifications, and reports based on any events/exceptions involving people, place, and time (ex: late arrival, departed early, etc.).

  • Scheduling and Dispatch

    Set up a custom schedule for each rep (or group) based on their work schedule and time zone. Assign “customers” (sites), and “tasks” (worksites). Create custom “work rules” for each employee (or group) to automate schedule and dispatch based on the activities in the field.

  • Reporting and Analytics

    Scheduled and on-demand reports for location, time, visits, mileage, and more. Get real-time alerts based on activity (or inactivity) in the field. Example: App turned off and so on. Export reports in various formats or integrate with any Payroll, CRM, or ERP systems!

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Delivery

Preset Reports

  • Real-time-tracking

    Real time tracking

    Manage your field force with real time geo location based tracking and productivity reports.

  • Real-time-data-capture

    Real time data capture

    Capture a variety of data types using customizable forms for market intelligence, surveys etc.

  • Attendance-Managementt

    Attendance Management

    Geo tagged, geo fenced, time stamped system to manage field force attendance.

Expertise

On-Demand Location

On-demand location with or without an app on the phone, both indoors and outdoors. Powerful Hybrid Positioning Systems using a combination of network assisted location, WiFi, and GPS.

On-Demand-Location
Visualization
Expertise

Visualization

Web and mobile app to provide rich visualization of mobile assets in the field including employees phones, customer zones. Displays real-time activity data and job status in field. Provides a visual command-&-control center for daily activity monitoring especially for emergency responders, security personnel, transportation industry.

Expertise

Location Enhanced Messaging

First-of-its kind location-enhanced (geotagged) 2-way communication capability using IVRText or In-app messaging for job dispatch & job status. Supports photographs for Proof of Delivery (POD) or Service and signature capture via custom development

Location-Enhanced-Messaging
Strong-Privacy-Controls
Expertise

Strong Privacy Controls

Strong privacy controls for employees and companies. Empowers employees and contract workforce with fine grained controls over location tracking & messaging. CTIA approved and compliant with MMA / Mobile Carrier guidelines for privacy standards.

Expertise

Device Agnostic

One platform for all, from flip phones to smartphones, from traditional OBD II telematic devices to SIM enabled devices. Effortlessly supports diverse devices and any BYOD (bring your own device) or contract workers scenarios.

Device-Agnostic
Custom-Reports
Expertise

Custom Reports

Highly customizable reports including activity, attendance, audit compliance in various formats such as html, email .csv, etc. Aggregate billable hours using electronic time sheet. Reports compatible with most back-office accounting systems.

Expertise

Rules & Alerts

Custom alerts based on real-world triggers such as speed, arrival / departure, delay / deviation and more. Alerts can be delivered via text, email or voice.

Rules-&-Alerts
On-Demand-Scalabilityy
Expertise

On-Demand Scalability

Add and remove devices (users, contract employees or drivers) on an ad-hoc basis. Simple setup allows easy on-demand scalability. Requires very little attention from IT or back office. Pay-per-use Software over the internet.

Customers stories